Privacy Policy

Last Updated: 26-10-2024

Chan Oost values the privacy of our clients and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you interact with our services, website, and salon.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and social media handles.
  • Appointment and Transaction Data: Details related to bookings, services purchased, payments, and preferences.
  • Technical Data: IP address, browser type, device information, and browsing history when you visit our website.
  • Health and Preference Data: Information shared during consultations regarding allergies, sensitivities, and hair/scalp conditions.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide Services: To manage bookings, appointments, and salon services.
  • Customer Communication: To send appointment reminders, respond to inquiries, and provide updates on services or products.
  • Marketing and Promotions: With your consent, we may send newsletters, special offers, and marketing content.
  • Improve Our Services: To enhance our website, salon experience, and service offerings.
  • Legal Obligations: To comply with any applicable legal requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors for booking management, payment processing, or email communications.
  • Legal Compliance: To comply with legal obligations, court orders, or to protect our rights.
  • Marketing Partners: With your consent, we may share information with partners for co-marketing or promotional activities.

4. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request deletion of your personal data where applicable.
  • Opt-Out: Unsubscribe from marketing communications at any time.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

8. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: info@chanoost.com
Phone: +31 644557131
Address: H.J.E Wenckebachweg 79